Privacy Policy

1. Introduction

Welcome to Neomen Designers Opc Pvt Ltd (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website at www.neomen.in (the “Site”), engage with our services, or communicate with us.
By using our Site or providing us with your personal data, you agree to the practices described in this policy.

2. Scope / Who this applies to

This policy applies to individuals who use our Site, enquire about our architecture and interior-design services, or otherwise provide us with personal data in connection with our business. It covers the processing of digital personal data under the Digital Personal Data Protection Act, 2023 (DPDPA) of India and other applicable laws.
It does not necessarily apply to data processed offline or in purely paper‐based form (unless digitised) or to third‐party websites linked from our Site.

3. Definitions

Personal Data / Personal Information – any information relating to an identified or identifiable natural person.
Data Principal – the individual to whom the personal data relates.
Data Fiduciary – the entity (we) that determines the purpose and means of processing the personal data.
Processing – collection, storage, use, disclosure, transfer, deletion or other use of personal data.

4. What data we collect

We may collect the following types of personal data from you:

Contact information: name, email address, phone number, address.
Project/enquiry details: information you provide when you contact us for design/build services (e.g., project location, budget, preferences).
Website usage data: IP address, browser information, device type, pages visited, time spent, referring site, cookies & analytics information.
Other information you choose to provide us (for example via forms, correspondence, or when you subscribe to our newsletter or blog).

5. How we collect your data

We collect data via:

Forms on our Site (enquiry/lead forms, newsletter signup).
Direct communication (email, phone, chat) when you contact us.
Website analytics and cookies (please see our Cookies section below).
Third-party sources, where applicable (e.g., social media, referrals).

6. Purposes & legal basis for processing

We process personal data for purposes including:

To respond to your enquiries, provide you with quotes, consultations and our design/build services.
To manage and deliver our services to you (e.g., scheduling, invoicing, project coordination).
To send marketing communications (if you have opted in).
To analyse website usage and improve our Site and services.
To comply with our legal obligations and protect our legal rights.

In accordance with the DPDPA, we rely on your consent for certain processing, and on legitimate interests for other processing (such as website analytics or service provision) in a manner that respects your rights.

7. Cookies and similar technologies

Our Site uses cookies and similar tracking technologies to provide you with a better user experience, for analytics and for marketing. You can choose to disable cookies via your browser settings, but please note that if you do so some parts of the Site may not function as well.
We will provide you with adequate notice and control of non-essential cookies when required.

8. Disclosure and sharing of data

We may share your personal data in the following circumstances:

With third-party service providers who help us operate our business (e.g., IT hosting, analytics, CRM, marketing).
With our professional advisors (legal, accounting) when required.
If required by law or to protect our rights (e.g., in response to a valid legal request or to prevent fraud).
In connection with a corporate transaction (e.g., merger, sale, restructuring) where your data may be transferred to the successor entity (with appropriate safeguards).

9. International data transfers

If any of your personal data is transferred or processed outside India, we will ensure appropriate safeguards are in place to provide a comparable level of data protection consistent with applicable legal requirements under the DPDPA.

10. Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected (including any legal, accounting or reporting obligations). When no longer required, your personal data will be securely deleted or anonymised.

11. Your rights

Under applicable law you may have certain rights as a data principal, including:

Right to access your personal data held by us.
Right to correct or update inaccurate data.
Right to request deletion of your personal data (where permitted).
Right to withdraw consent (to the extent applicable).
Right to lodge a grievance / complaint with us or with the appropriate supervisory authority.
If you wish to exercise any of these rights, please contact us using the details in the “Contact Us” section below.

12. Security of your data

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, alteration, disclosure or destruction. While no system is perfect or impenetrable, we strive to use current best practices to protect your information.

13. Children’s data

Our Site and services are not directed to children under the age of 18. We do not knowingly collect or solicit personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will delete such data as soon as possible.

14. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements or for operational reasons. We will post the updated version on our Site with a new effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, comments or requests about this Privacy Policy or your personal data, you may contact us at:

Neomen – Architects and Interior Designers
Devsha Business Park, D-215, D Block, Sector 63, Noida, Uttar Pradesh 201309

Email : info@neomen.in
Grievance Officer: Kiran Yadav
Contact : 922 011 0410-11